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After studying dozens of designs for application monitoring, it has been found that the optimal solution is often achieved through simple synthetic transaction monitors.
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See how Asia-Pacific financial services leaders are combining operational agility with AI-powered productivity while bolstering security and compliance.
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An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.
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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
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Read this paper for Gartner's profile of vendors in the Enterprise ITSM tool market and find out why Gartner named ServiceNow a Leader 7 years in a row.
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At the Computer Weekly diversity in tech event, experts proposed a 15-point plan to improve diversity and inclusion across the industry. Suggestions focused on getting people into the sector and keeping them there. Download the full report here.
