PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
ANALYST REPORT:
Consider the challenges and barriers (such as silos and time-intensive data validation processes) to effective financial services data management in this InContext Paper by Bloor. You’ll also understand how InterSystems Financial Services Solution Suite resolves these issues with a 360-degree view of enterprise and customer data.
ESSENTIAL GUIDE:
This guide from Vodafone explains how to introduce flexible working, what technologies to consider and how to succeed at implementation.
EGUIDE:
In this e-guide we meet ten up-and-coming financial services disruptors and discuss what the driving force behind their success is. These were interviews published on the Computer Weekly blog: Fintech Makes the World go Around.
EZINE:
In this week's Computer Weekly, after the pandemic led to a boom in e-commerce, we look at how retailers are turning to tech to revitalise their stores. We examine the issues around using algorithmic automation to manage employees. And we find out how data science is supporting drug discovery at Novartis. Read the issue now.
EZINE:
Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped.
EZINE:
In this week's Computer Weekly, IT leaders share the lessons learned and discuss best practice in digital transformation. We find out how SAP is addressing customer concerns about its indirect licensing policies. And we assess whether SME IT suppliers are making headway in selling to government CIOs. Read the issue now.
EZINE:
In this week's Computer Weekly, after a major outage that affected millions of customers, payment provider Visa reveals what caused its network to crash. We look at the innovations coming from startups in software-defined storage. And we assess the prospects for Canada's push to target European IT buyers. Read the issue now.
EBOOK:
Clinical analytics is making inroads inrevenue cycle management, but its use isstill driven mainly by population healthand government compliance. This eguidewill discuss the recent healthcare analytics survey resultsconducted by SearchHealthIT.com & College of Healthcare InformationManagement Executives (CHIME).
WHITE PAPER:
This whitepaper considers how one New York hospital re-evaluated their communication workflows, and shares their improvements. Read on to see how software is reshaping the industry, and how your organization could see similar results.
