Chat Software Reports

Is Online Video Chat the Path to a Personalized Customer Experience?
sponsored by BoldChat - LogMeIn
EGUIDE: In this expert e-guide, customer experience pro Scott Sachs, President of SJS Solutions LLC, examines the maturation of online video chat as an effective tool in contact centers. Discover tips for architecting personalized customer journeys, and learn how to address some of the challenges of video-based customer service.
Posted: 16 Dec 2016 | Published: 14 Dec 2016

BoldChat - LogMeIn

SCOPIA Connector for Microsoft Office Communications Server 2007
sponsored by RADVISION
PRODUCT LITERATURE: RADVISION is extending its support of the Microsoft unified communications product line with the new SCOPIA Microsoft Office Communications Server (OCS) 2007 Connector.
Posted: 09 Jun 2008 | Published: 07 Jun 2008

RADVISION

The Future of Video Conferencing? The Picture is Promising
sponsored by TechTarget Unified Communications
ESSENTIAL GUIDE: The future of video conferencing is here now. Learn how AI and other advanced video conferencing technology is expanding work options far beyond the simple picture.
Posted: 12 Jun 2020 | Published: 12 Jun 2020

TechTarget Unified Communications

RADVISION: Recipient of the 2008 North American Videoconferencing Infrastructure Systems Product Differentiation Innovation Award
sponsored by RADVISION
WHITE PAPER: Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION.
Posted: 09 Jun 2008 | Published: 01 Jun 2008

RADVISION

Video-Ready - Campus Network
sponsored by Cisco Systems, Inc.
WHITE PAPER: Why should your network be "Video-Ready"? Video applications have enabled enterprises to significantly increase worker productivity, improve collaboration, reduce costs, and streamline and optimize business operations. This paper dicusses the factors that will accelerate adoption of video solutions over the next few years.
Posted: 22 May 2009 | Published: 01 May 2008

Cisco Systems, Inc.

Cisco Collaboration Endpoints
sponsored by Global Knowledge
WHITE PAPER: This white paper provides you with product specifications and capabilities for Cisco's phone, desktop, and large screen immersive videoconferencing options.
Posted: 21 Oct 2015 | Published: 21 Oct 2015

Global Knowledge

Comparing The Top Video Conferencing Vendors and Their Products
sponsored by Zoom Video Communications
EGUIDE: This expert e-guide examines the leading video conferencing vendors and their products, so you can choose the most effective service for your particular environment.
Posted: 30 Nov 2016 | Published: 22 Nov 2016

Zoom Video Communications

Skype for Business: Preparing Your Organization for Deployment
sponsored by Dimension Data
EGUIDE: This expert e-guide explains what you need to know before diving into a Skype for Business deployment. Access now to learn how to prepare your infrastructure and organization by taking a hybrid approach to deployment that focuses on end-user training and adoption.
Posted: 02 Sep 2016 | Published: 01 Sep 2016

Dimension Data

SCOPIA Connector for IBM Lotus Sametime
sponsored by RADVISION
PRODUCT LITERATURE: RADVISION's SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM's next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime.
Posted: 09 Jun 2008 | Published: 28 Mar 2008

RADVISION

What’s the value of unified communications?
sponsored by Plantronics
EGUIDE: In this expert E-Guide, uncover a list of important questions that should be asked of you and your organization when you are considering a UC implementation. Explore seven phases of implementation for the analysis of the value of UC in each.
Posted: 05 Jul 2011 | Published: 05 Jul 2011

Plantronics