Automatic Call Distributor Systems Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Making the business case for quantum computing
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Tech startups, investors, major suppliers and even leading-edge companies are already placing a bet on the future of quantum computing. In this e-guide, we hear from experts in the tech sector, business consultancies and international corporations as they examine the potential of quantum computing.
Posted: 15 Mar 2021 | Published: 15 Mar 2021

TechTarget ComputerWeekly.com

Infographic: Zoom vs Teams vs Cisco
sponsored by TechTarget ComputerWeekly.com
EGUIDE: While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.
Posted: 17 Jun 2021 | Published: 17 Jun 2021

TechTarget ComputerWeekly.com

Computer Weekly - 23 August 2022: How digital technology rescued Merlin
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to Merlin Entertainments – operator of Legoland and Alton Towers – about how digital saved the company when Covid shut its theme parks. We find out how data analytics can help to track greenhouse gas emissions. And Southern Water explains how data supports vulnerable customers. Read the issue now.
Posted: 19 Aug 2022 | Published: 23 Aug 2022

TechTarget ComputerWeekly.com

Windows 10: How the client operating system is evolving
sponsored by TechTarget ComputerWeekly.com
EGUIDE: A discussion about strategies for Windows 10 really boils down to the organisation's desktop IT strategy. Windows PCs account for the bulk of the personal computing market and the Windows client remains the dominant target platform for developers of client-side applications. In this e-guide, we look at the evolution of desktop IT.
Posted: 08 Feb 2021 | Published: 26 Nov 2020

TechTarget ComputerWeekly.com

4 IT Automation Myths Dispelled
sponsored by Red Hat
EBOOK: Read this e-book to learn how to overcome practical barriers to holistic automation adoption within your organization. Coverage includes automation goal setting, common myths, how to unite teams and training, and scaling automation across the business.
Posted: 22 Apr 2024 | Published: 22 Apr 2024

Red Hat

EMEA Emergency Services eBook Network Technologies Transforming Public Safety
sponsored by Cradlepoint
EBOOK: Emergency services depend on digital and connected technologies to help quickly provide life-saving assistance, deal with emergencies, and bring order to chaotic situations. In this e-book, learn how Cradlepoint helped 5 different emergency service departments stay connected.
Posted: 08 Feb 2021 | Published: 23 Apr 2020

Cradlepoint

MicroScope – September 2020: Reach out to resellers
sponsored by MicroScope
EZINE: In this issue, discover how the channel is making sure the human touch is maintained during the pandemic, with insight into how closer bonds can be developed and on how to maintain productivity. Also read about 'hybrid working' is set to shape the future of the workplace
Posted: 08 Feb 2021 | Published: 04 Sep 2020

MicroScope

Computer Weekly – 7 February 2023: Making IT security training stick
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, our buyer's guide looks at IT security training, and asks whether gamification could be the secret to making it stick. We examine how the metaverse might change the way we work in real life. And we find out how job cuts across the tech sector affect employment opportunities for IT contractors. Read the issue now.
Posted: 03 Feb 2023 | Published: 07 Feb 2023

TechTarget ComputerWeekly.com